FAQS
Have questions about what it’s like to work together? Check out these frequently asked questions. If you don’t see your question here, click here to get in touch.
-
I’m based near Charlotte, NC, but since I offer online therapy, I’m able to work with clients throughout North Carolina and in many other states through PsyPact. To see if your state is included, you can check the PsyPact map here.
-
Yes—if you live in a PsyPact state, we can absolutely work together. PsyPact is an agreement that allows licensed psychologists like me to offer teletherapy across state lines. As long as you're located in a PsyPact-approved state at the time of our session, we’re good to go. Not sure if your state is included? You can check https://psypact.gov/page/psypactmap or just reach out—I’ll help you figure it out.
-
Online therapy is pretty straight-forward.. I use a secure app called Spruce Health for sessions—kind of like FaceTime, but HIPAA-compliant and built for therapy. Once we schedule your first appointment, I’ll walk you through how to download the app and get set up (don’t worry, it’s quick and easy).
From there, we’ll meet virtually for each session. You can join from your phone, tablet, or computer—whatever works best. Just find a quiet, private spot where you can talk openly. (Yes, your parked car totally counts.)
Otherwise, it’s just like in-person therapy, but with comfier clothes, fewer logistics, and no commute. We’ll talk face-to-face, work through the things that are weighing you down, and find real strategies to help you move forward—all from wherever you feel most comfortable.
-
Not at this time. I’ve found that online therapy offers clients more convenience and flexibility, and it works just as well as in-person sessions for the type of work I do.
-
I don’t bill insurance directly, which means I’m considered an out-of-network provider. But I can give you a superbill (basically a detailed receipt) to submit for possible reimbursement if your plan includes out-of-network mental health benefits.
I choose to work outside of insurance for a few important reasons—mainly because it gives us more freedom and flexibility. Insurance companies often require a diagnosis and can place limits on the number of sessions or types of treatment they’ll cover. By staying private pay, we get to focus fully on what you need, without jumping through insurance hoops or compromising your care.
If you’re not sure whether your plan offers out-of-network reimbursement, I’m happy to walk you through how to check.
-
The initial evaluation is $250 and typically lasts between 60 and 90 minutes. After that, follow-up sessions are:
$250 for a 55-minute session
$200 for a 45-minute session
We can talk about what session length makes the most sense for you during the consult or as we get started.
-
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises
-
During the first session—also called the initial evaluation—I’ll ask you all kinds of questions to get a better sense of who you are, what’s been going on, and what brought you to therapy. It’s not an interrogation (I promise), but it is a chance for me to start connecting the dots and really understand how I can help.
We’ll talk about what you want to work on, what’s been getting in the way, and how therapy can support the changes you’re looking for. We’ll also start identifying some goals so we have a direction to move in, together.
Most people leave the first session feeling relieved to finally say it all out loud—and with a clearer sense that things don’t have to stay the way they’ve been.
-
That really depends on you—what you're working on, what your goals are, and how you’re feeling about your progress. Some people come in with a specific issue and feel like they’ve made solid progress in 6–8 sessions. Others find ongoing support helpful and continue for longer.
We typically start with weekly sessions to build momentum, and once you start feeling more like things are improving, we can start to space sessions out. That might look like shifting to every other week, then monthly, and then deciding from there. It’s not a rigid plan—we can adjust as needed. Some people even switch back to weekly for a bit if life throws them a curveball. That’s all part of the process.
-
Start by filling out the contact form. I’m usually pretty quick to respond—most of the time you’ll hear from me the same day, but definitely within 24 hours.
Once I receive your form, I’ll reach out based on your preferred method (text or email) so we can schedule a time for me to give you a call.. We’ll have a brief chat to get to know each other a bit and see if it feels like a good fit.
If we decide to move forward, I’ll get you scheduled, walk you through the paperwork, and explain how to download the Spruce app and set up your account. It’s all pretty simple—and I’ll guide you every step of the way.
-
Life happens—but I do ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment. Late cancellations or no-shows will be charged the full session fee. The full policy is in the paperwork you’ll receive before your first appointment, but if you have questions, I’m happy to walk through it with you.
-
Yes—what you share in therapy stays between us. I take your privacy seriously, and everything we talk about is kept confidential, with a few exceptions required by law (like if you or someone else is at risk of serious harm). We’ll go over all of this in more detail during our first session, and I’m always happy to answer questions about it.